Return and Refund Policy

Effective Date: 4th October 2023

These terms and conditions ("Terms") govern your purchase of meat products directly from the farmer, hereinafter referred to as "Seller." By placing an order with the Seller, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. Ordering Process:

1.1. Product Availability: The availability of meat products may vary, and orders are subject to product availability.

1.2. Age Requirement: You must be at least 18 years old to place an order. By placing an order, you confirm that you are of legal age.

1.3. Accuracy of Information: You are responsible for providing accurate and up-to-date information during the ordering process, including your contact information and delivery address.

1. Pricing and Payment:

2.1. Pricing: Prices for meat products are as listed by the Seller and are subject to change without notice.

2.2. Payment: Payment must be made at the time of placing the order. The Seller accepts payments through the payment methods specified on their website or as agreed upon directly with the Seller.

1. Delivery:

3.1. Delivery Terms: The Seller will provide information about delivery options, charges, and estimated delivery times on their website or as communicated directly to you.

3.2. Delivery Address: You are responsible for ensuring that the delivery address provided is accurate and accessible.

3.3. Inspection upon Delivery: Upon delivery, you are responsible for inspecting the products for any damage or discrepancies. Any concerns should be reported to the Seller immediately.

3.4. Delayed or Non-Delivery: The Seller is not responsible for delays or non-delivery caused by factors beyond their control, such as weather, traffic, or other unforeseen circumstances.

1. Returns and Refunds:

4.1. Returns: If you are dissatisfied with the quality of the meat products received, please contact the Seller within [Insert Number] days of delivery to discuss potential returns.

4.2. Refunds: Refunds or replacements may be offered at the discretion of the Seller, provided that you have followed the Seller's return policy and provided valid reasons for your dissatisfaction.

1. Liability:

5.1. Quality Assurance: The Seller is committed to providing high-quality meat products. However, as meat is a natural product, variations in color, texture, and taste may occur. The Seller does not guarantee specific outcomes in cooking or taste.

5.2. Allergies: It is your responsibility to inquire about and consider potential allergens present in the meat products. The Seller will provide information about ingredients to the best of their knowledge.

5.3. Limitation of Liability: To the extent permitted by law, the Seller's liability is limited to the purchase price of the meat products. The Seller is not liable for any indirect, incidental, or consequential damages.

1. Privacy:

6.1. Personal Information: The Seller will collect and process your personal information in accordance with applicable privacy laws. Please refer to the Seller's privacy policy for more information.

1. Termination:

7.1. Termination: The Seller reserves the right to terminate or suspend your access to their services or website if you breach these Terms.

1. Governing Law and Jurisdiction:

8.1. Governing Law: These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction].

8.2. Jurisdiction: Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

By placing an order with the Seller, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these Terms, please do not place an order.

Natasha Byerlee

Co- Founder Farm Fresh Meats